For uninsured small parcels, tracking is unfortunately not available. You can find current information about transport restrictions in the respective destination country on our country information pages. If the return was not justified, we will be happy to review your case. To do so, you can submit a justified request for a refund at www.dhl.de/ruecksendungen-nachentgelt.
For various reasons (e.g., pandemics, natural disasters, civil unrest), it may occur that international shipments cannot be forwarded to their intended destination for a certain period of time and must be returned to the sender.
We generally communicate such information in advance.
However, sudden events may sometimes force us to implement short‑notice restrictions. In such cases, we kindly ask for your understanding.