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As of 01 July 2026, new rules will apply across the EU to online orders from non-EU countries shipped to private individuals in Germany. For goods with a value of up to EUR 150, a flat-rate customs duty of EUR 3 per product category will generally be charged. This change applies throughout the European Union.
For customers, this means that if you place an order with an online shop on or after 01 July 2026 and the goods are shipped from a non-EU country, additional customs charges may apply. Deutsche Post will implement the legal requirements applicable in Germany. The amount of customs duty is determined by law and is not set by Deutsche Post.
As of 01 July 2026, the existing EU customs duty exemption threshold of EUR 150 will be abolished. Instead, a flat-rate customs duty of EUR 3 per product category will generally be levied on online orders from non-EU countries with a goods value of up to EUR 150. The decisive factor is how many different product categories are listed separately in the customs declaration or on the invoice.
Example 1: You order two necklaces, one pair of sunglasses, and three headphones from an online shop. These items are shipped in a single parcel. The two necklaces, the sunglasses, and the three headphones are each considered separate product categories. A total customs duty of EUR 9 will therefore be charged.
To enable delivery of such shipments in Germany, all required customs data must be provided completely and accurately. This includes, in particular, detailed information about the goods and the company responsible for submitting the customs declaration on behalf of the sender. If this information is missing, the shipment cannot be processed as intended and must be returned to the sender.
Deutsche Post is working with foreign postal operators to ensure that receiving your shipment remains as simple as possible. Depending on the sender's service offering, import duties may either be paid at the time of purchase in the online shop or upon delivery or collection at a post office branch.
Further information on receiving shipments that are customs-cleared for import by Deutsche Post can be found in the following questions and answers.
The changes primarily affect goods ordered by private individuals in Germany from online shops and shipped by post from a non-EU country. The new rule applies to so-called distance sales shipments to consumers where the value of the goods does not exceed EUR 150.
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The previous customs duty exemption threshold will also be abolished for shipments sent from one private individual to another where the value of the goods is up to EUR 150. As a result, customs duties may also apply in these cases.
Important: Gift consignments sent from one private individual to another with a value of up to EUR 45 will continue to be exempt from customs duties and import charges.
Shipments with a goods value of more than EUR 150 will continue to be processed under the standard customs procedures.
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No. The EUR 3 customs duty does not apply per parcel, but per product category. If a shipment contains several different product categories, the charge may apply multiple times.
Example 1: You order two necklaces, one pair of sunglasses, and three headphones from an online shop. These items are shipped in a single parcel. The two necklaces, the sunglasses, and the three headphones are each considered separate product categories. A total customs duty of EUR 9 will therefore be charged.
Example 2: You order one pair of women's trousers and one pair of children's trousers. Although both items are trousers, they are classified as two different product categories for customs purposes. A total customs duty of EUR 6 will therefore be charged.
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The sender's side is responsible for providing complete and accurate customs data. This may be the sender itself or the foreign postal operator.
As of 01 July 2026, if essential information about the goods or the customs declaration is missing, Deutsche Post will not be able to process the shipment for import into Germany.
In such cases, the shipment cannot be customs cleared and must be returned to the sender.
Transitional arrangement: For foreign senders that do not use the Import One-Stop Shop (IOSS) procedure, a two-month transitional period applies. During this period, Deutsche Post may continue to submit the customs declaration directly on behalf of the recipient. Import duties, including the new flat-rate customs duty, will then be collected upon delivery at the recipient's address or upon collection from a post office branch. This does not apply to shipments addressed to self-clearers.
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Unfortunately, recipients can no longer influence the import and customs clearance process once the shipment has been dispatched. Therefore, it is advisable to confirm with the sender before placing the order that all required information will be provided completely and accurately. The shipment must be prepared correctly from the outset, as subsequent corrections are not possible.
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For online orders with a value below EUR 150, the EUR 3 customs duty per product category is generally not paid upon delivery. In most cases, the buyer will already pay the applicable import charges during the checkout process in the online shop. The specific implementation depends on the sender or online retailer.
Transitional arrangement: For foreign senders that do not use the IOSS procedure, a two-month transitional period applies. During this period, Deutsche Post may continue to submit the customs declaration directly on behalf of the recipient. Import duties, including the new flat-rate customs duty, will then be collected upon delivery at the recipient's address or upon collection from a post office branch. This does not apply to shipments addressed to self-clearers.
For gift consignments with a value between EUR 45 and EUR 150, customs duties may apply. These duties are payable upon delivery at the recipient's address or when the shipment is collected from a post office branch.
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If you have already paid the customs charges to the sender or online shop when placing an online order, please contact the sender or online shop directly.
If the customs duties were paid upon delivery or at a post office branch, please contact the responsible customs office with any questions or objections. The relevant contact details can be found on your customs assessment notice.
Important: Customs duties are determined by the customs authorities. Deutsche Post cannot amend or refund these charges.
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