With the recipient in 1-2 working days (normally)
Choose shipping stamps and send directly
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CO2-compensated shipping included*
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With the recipient in 1-2 working days (normally)
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CO2-compensated shipping included*
Add-on services for your shipment
From pick-up to delivery, you will always find the perfect option for your shipping requirements.
Von der Abholung bis zur Zustellung finden Sie immer eine passende Option für Ihre Versandanliegen.
Send irregular shapes and content
Bulky goods - is your shipment oversized or not rectangular?
| Service | Price |
|---|---|
| Shipments that exceed the maximum dimensions for packages, are not rectangular in shape or are heavier than 5 kg when rolled up, have protruding parts or are not packaged in cardboard or paper. | + EUR 28.991 |
1 VAT included When booking these additional services, the statutory amount of VAT is added to the postage for Päckchen and Paket parcels up to 20 kg.
Rolls - is your shipment roll-shaped?
| Service | Price |
|---|---|
| A roll supplement is required for sending rolls. | + EUR 1.99 1 |
1 VAT included. When booking these additional services, the statutory amount of VAT is added to the postage for Päckchen and Paket parcels up to 5 kg.
Transport insurance - are the shipment's contents particularly valuable?
Protect your packages with valuable content from loss or damage with additional transport insurance!
| Service | Price |
|---|---|
| Insurance up to EUR 2.500 | + EUR 6.99 |
| Insurance up to EUR 25.000 | + EUR 19.99 |
Visual age verification - are the contents of the shipment age-restricted?
| Service | Price |
|---|---|
| With the visual age verification, you can ensure that your parcels are not given to minors (or people under the age of 16). |
+ EUR 1.99 1 (online only) |
For further information (only in German)
1 VAT included This service can only be added in online franking for parcels that are franked there.
Delivery and pick-up
Pick-up - do you want the shipment to be picked up?
We can pick up your shipments from you at home or an address of your choice.
| Service | Price |
|---|---|
| When commissioned via DHL online franking (4+ shipments per basket free of charge). | + EUR 3.00 1 |
1 VAT included.
Cash on delivery - do you want the goods to be paid for on delivery? (online only)
| Service | Price |
|---|---|
| The recipient only receives the package after payment of the cash on delivery sum stated, which is then transferred to your specified account. |
+ EUR 8.99 1 (online only) |
1 VAT included When booking this additional service, the statutory amount of VAT is added to the postage for Päckchen and Paket parcels up to 20 kg. This service can only be added in online franking for parcels that are franked there.
On-the-day delivery - do you want your shipment to arrive on a specific day? (online only)
| Service | Price |
|---|---|
| Define on which working day (Monday - Saturday) your parcel should be delivered to the recipient. |
+ EUR 0.99 1 (online only) |
For further information (only in German)
1 VAT included This service can only be added in online franking for parcels that are franked there.
* CO2-compensated shipping
Within Germany, we send all non-commercial customer parcels and packages CO2-compensated with the GoGreen service, which makes investments in global climate protection projects to offset climate-harming emissions caused by shipping. At no additional cost to you!
* CO2-compensated shipping
Within Germany, we send all non-commercial customer parcels and packages CO2-compensated with the GoGreen service, which makes investments in global climate protection projects to offset climate-harming emissions caused by shipping. At no additional cost to you!
Other products and offers
Frequently asked Questions
What's the difference between Warensendung and a small parcel (Päckchen)?
| Benefits and Services | Warensendung | Päckchen |
|---|---|---|
| Packaging |
Padded envelope Mark with "Warensendung" above the recipient's address |
Cardboard* |
| Delivery time | Approx. 4 working days | Approx. 1-2 working days |
| Shipment tracking and liability | No | No ** |
|
Drop-off points |
Branch or postbox | Branch/Paketshop, Packstation, pick-up by the delivery agent or commission pick-up, postbox (Päckchen S only) |
| Delivery to Packstation | Yes | Yes |
| Dimensions and prices throughout Germany |
Merchandise shipment up to 1000 g L 35,3 x W 25 x H 5 cm |
DHL parcels (Päckchen S) up to 2 kg L 35 x W 25 x H 10cm |
| Dimensions and prices throughout Germany | For merchandise shipments which exceed the maximal weight stated above up to 2000 g: additional charge +EUR 0.851 |
DHL parcels (Päckchen M) up to 2 kg L 60 x W 30 X H 15 cm |
| International shipping | Germany-wide only | Prices for Päckchen International |
- * Small, non-sensitive items can also be sent in a conventional, dimensionally stable cardboard or paper shipping envelope up to C4 format if the shipment is only slightly different from a square shape (no minimum height of 1 cm required at the edges). Please do not use simple letter envelopes, but rather use padded envelopes or envelopes made from sturdy cardboard in order to protect your shipment.
- ** Tip: Send your shipment as a DHL Paket 2 kg including shipment tracking and liability of up to EUR 500 from just EUR 6.19 (only in DHL online franking)
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Can I frank parcels and letters online without a printer?
Yes, you do not need a printer. How to frank without a printer:
For parcels and packages:
- Purchase the appropriate stamp in the DHL online franking service or Post & DHL app.
- You will receive a QR code which you can scan in directly at a Packstation, in a branch or with the delivery agent, and have your postage stamp printed out.
- Simply stick it onto the parcel and send it directly.
For letters:
Buy mobile stamps easily in the Post & DHL app*. Choose the correct postage and pay conveniently online. Write the code displayed with a pen on the envelope or postcard. And you're done!
- The mobile stamp is available for the following products: Postcard, standard letter, compact letter and large letter
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Which shipments can I send via a Packstation?
For the dispatch through a Packstation the shipments must be franked in advance and have a minimum size of 15 x 11 x 1 cm or a maximum size of 75 x 60 x 40 cm, respectively. For this purpose, you can use a DHL Paketmarke, a DHL Päckchenmarke or a return label from the sender. You can buy shipping labels at DHL Online Franking, in the DHL parcel app or in the Deutsche Post store.
For shipping labels purchased online with a QR code or returns with a QR code, you can print the parcel label directly at the Packstation. Stick the label onto the shipment and then insert the shipment into a free compartment.
At Packstations without a printer (except App-controlled Packstations), scan the QR code and insert the parcel without the shipping label. The deliverer will print the label for you when picking up the parcel.
Please note that only shipments which are transported with DHL parcel can be sent via Packstation.
You cannot send the following shipments from a Packstation:
- Shipments of books or goods
- Large or maxi letters
- Express shipments, and
- Shipments with the service transport insurance
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Thank you for your feedback.
Which shipments can I send via a Packstation?
For the dispatch through a Packstation the shipments must be franked in advance and have a minimum size of 15 x 11 x 1 cm or a maximum size of 75 x 60 x 40 cm, respectively. For this purpose, you can use a DHL Paketmarke, a DHL Päckchenmarke or a return label from the sender. You can buy shipping labels at DHL Online Franking, in the DHL parcel app or in the Deutsche Post store.
For shipping labels purchased online with a QR code or returns with a QR code, you can print the parcel label directly at the Packstation. Stick the label onto the shipment and then insert the shipment into a free compartment.
At Packstations without a printer (except App-controlled Packstations), scan the QR code and insert the parcel without the shipping label. The deliverer will print the label for you when picking up the parcel.
Please note that only shipments which are transported with DHL parcel can be sent via Packstation.
You cannot send the following shipments from a Packstation:
- Shipments of books or goods
- Large or maxi letters
- Express shipments, and
- Shipments with the service transport insurance
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How large can my parcel be?
| Dimensions | Illustrations (Examples) |
|---|---|
Minimum size (LxWxH)15 x 11 x 1 cm
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Maximum size (LxWxH) Parcel up to 2 kg Päckchen S 35 x 25 x 10 cm (online only) |
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Maximum size (LxWxH) Päckchen M 60 x 30 x 15 cm (online only) |
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Maximum size (LxWxH) Parcel more than 2 kg 120 x 60 x 60 cm * |
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* Please note that, for Paket national products up to 5 kg and Paket national up to 20 kg, the max. combined length and girth (length + 2 x width + 2 x height) is 300 cm.
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Shipping tips and contract information
The contractual partner for DHL Paket National for non-commercial customers and DHL Päckchen for non-commercial customers is Deutsche Post AG.
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- 1 All prices are final prices. Postage for the Päckchen and Paket items from 2 to 20 kg is VAT-exempt in accordance with VAT legislation. In combination with the bulky goods, roll and cash on delivery services, this postage becomes liable to VAT, however, and the amount is increased by the applicable statutory VAT. All other prices include VAT at the applicable rate.
- 2 Max. combined length and girth (length + 2 x width + 2 x height) = 300 cm
- 3 VAT included