Women with mobile phone in front of DHL Packstation

THE NEW DHL PACKSTATION
Everything under control via app -
test it today!

THE NEW DHL PACKSTATION
Everything under control via app -
test it today!

Now even more convenient

Easily use the new Packstations via the app and receive and send your parcels conveniently.

  • Send and collect parcels 24 hours a day*
  • Easily open the compartment with the Post & DHL App
  • New locations being added all the time

*Opening times may vary at certain locations.

How the app-controlled Packstation works

1. Register

Register for DHL Packstation and install the Post & DHL App (for Android and iOS).

Tip: Has a shipment addressed to your home address been redirected to one of the app-controlled Packstations? Then you do not need to register. All you need is the Post & DHL App and the notification code.
You can find more details below.

2. Addressing a shipment

To receive a parcel at the Packstation, enter your name, Postnumber and the postcode and town of your chosen Packstation as the delivery address. As soon as your parcel arrives, you will be informed by e-mail and in the Post & DHL App and receive your pick-up code.

mTAN Sendung adressieren

3. Receive parcels

Standing in front of your Packstation, open the Post & DHL App and, in the Packstation section, tap the shipment you want to pick up. The App guides you through the next steps.

4. Sending returns and other franked parcels

Sending is possible without registration: Open the Post & DHL App, go to the Packstation area, tap on "Send" and follow the instructions.

Download the Post & DHL app now

(only available in German)

Has a shipment addressed to your home address been redirected to one of the new, app-controlled Packstations?

Pick-up is easy:

  • Download the Post & DHL App (for iOS and Android).
  • Take your notification code (on the notification card or in the digital notification) to the specified Packstation.
  • Open the app, click "Pick up" in the "Packstation" section and follow the instructions in the app.

Any questions?

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